When asked "What made you choose The Lazer Factory for this event?" Our customers said ...

 

  • Kids love this place!
  • Son was at another party
  • Previous visit
  • Previous party experience
  • Fun
  • Another birthday party my son attended
  • Daughter's choice
  • My daughter wanted to build a bear
  • Had a party last year - Kids liked it!
  • Location
  • Fun & clean place
  • Parties attended here before, kids love it
  • He went to a friend's party and loved it
  • My son loves this place
  • Best place for kids to play
  • Because it's cool
  • Family-friendly arcade
  • Fun & easy
  • Best party ever
  • Good for active boys, provided everything
  • Popularity
  • Location & price
  • Location and younger children friendly
  • Unique, fun, convenient
  • Word of mouth
  • Daughter likes it here
  • Good references
  • Nice place, we're hooked
  • They provide everything for party and we love laser tag
  • The kids have been begging to come
  • Local & unique birthday party
  • Fun & cost
  • Was here before and was very impressed
  • Friend suggested
  • We came to a party & they loved it
  • Spoiled kid :O)
  • Birthday boy loves it here
  • Prior great experience
  • My son loves the laser tag
  • Had heard good reports about The Lazer Factory
  • No mess at home
  • Something different & fun
  • Price & look
  • Most value options for the money
  • Cleanliness
  • Family member said it was fun
  • Proximity, atmosphere & activities
  • We've been here before & love it
  • Came here for school event
  • Fun time with no planning
  • Close to home & only one like it in the area
  • Daughter's choice
  • It's cool

 

When asked "Do you have any suggestions that would help us improve our customer service?" Our customers said ...

 

  • We thought everything was very nice. Our party guide was very nice & on top of things.
  • No, outstanding!
  • Excellent, no complaints
  • I think you're doing a great job
  • Everything was great
  • Ran well
  • Nope, our hostess was awesome
  • No, it was a very fun time
  • Nope, it was great. You were very accommodating. Thanks for everything.
  • None, it was a great experience for the boys
  • No, great job
  • No, your service was excellent
  • None, you guys rock!
  • None, service great
  • No, great job
  • Party hostess was very nice, keep people like her
  • No, even had candles & lighter when we forgot ours
  • No problems
  • No, excellent
  • No, keep up good work
  • No, everything was perfect
  • Not at all